NO NONSENSE
Customer Data & Communication Platform For The Rest Of Us.

Customer Data . Emails . SMS . OTPs . Workflows
Just connect your AWS account and get started with the always free plan.
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What The FAQs

Describe Send With SES in one sentence.

Send With SES makes it easy to store all your contacts send them targeted messages.

Describe Send With SES in a bit more detail.

When a user signs-up on your web or mobile app, you insert their details (name, email, number, etc.) into Send With SES. Thereafter any action done by that user can be inserted and tracked in Send With SES. For example if a user adds 'red shirt' to their wish-list, you attach the tag 'red shirt' to that user. All of this is done using the 'Send With SES Contacts API'.

You can then filter your users using a combination of tags to send targeted messages (Emails, SMS, OTP's).

Messages can be sent manually via the dashboard or programmatically by calling the API or by using workflow rules. For example you can trigger a workflow as soon as a particular tag is added to a contact.

Send With SES integrates with your own AWS account to send messages. Why? Because AWS is unbeatable in terms of cost and message reliability.

What tools does Send With SES replace?

Send With SES has three core modules (Customer Data, Customer Communication and Customer Support). Here's what they replace.

  • Customer Data - Segment.com
  • Customer Communication - Mailchimp + Sendgrid
  • Customer Support - Help Scout

NOTE: The primary goal of Send With SES is to cut the cost and complexity of similar tools. It is by no means a feature-by-feature replication of the tools it might replace.

Should I switch to Send With SES?

Send With SES adheres to a minimal agenda which focuses on a few core features done really well. You should not switch to Send With SES just because it can cut your costs. Finally, if you're happy with something that is working for you don't change it.

How scalable is Send With SES?

Send With SES operates on a globally distributed and scalable server infrastructure allowing it to handle very high concurrent message traffic. Our back-end infrastructure spreads across three clouds (AWS, GCP, Cloudflare) and is designed for >=99.95% uptimes.

Does Send With SES offer any inbox delivery guarantees?

Short answer: NO.

Long answer: Send With SES forces some industry standard best practices upon you like having a domain with SPF, DMARC, DKIM records in place before you can send emails. While these practices create trust with email service providers, the ultimate decider in inbox placement is the content of your email. Email recipients are only too happy to mark unsolicited emails as spam or click unsubscribe, resulting email service providers banning you.

If you are a genuine sender, our best practices along with our InboxVISA™ tool helps guide your emails safely into user inboxes.

Ultimately, the only one who can guarantee safe inbox placement is YOU.

When can I not use Send With SES?

Send With SES integrates with your own AWS account to send Emails and SMS. Opening an AWS account is free and AWS's simple email service is unbeatable in terms of cost and reliability. As of now you cannot use Send With SES without an AWS integration via the IAM Full Access Role.

Features

  • Customer Data

    Store and track unlimited contacts. For example if a user adds 'red shirt' to their wish-list, you attach the tag 'red shirt' to that user. You can then slice-n-dice this data to send targeted messages.

  • Emails

    Send With SES integrates with your AWS SES account to send transactional and marketing emails. You can send emails manually via the dashboard or programmatically by calling the API or by using workflow rules.

  • SMS

    Send With SES integrates with your AWS SNS account to send transactional and marketing SMS (Text Messages). You can send SMS manually or via the API to 200 + countries and regions around the world.

  • OTP's

    Use One Time Passwords (OTP's) to send single use codes for Two-Factor Authentication (2FA) or other high value transactions. OTP SMS has a template that allows you to customize fields like App Name, OTP Size, and OTP Expiry Time.

  • Message Workflows (beta)

    Automate your messaging with 'triggers' and 'if-this-then-that' rules. Design multi-step workflows without having to deal with messy and complex flowcharts.

  • Drag and Drop Email Designer

    Built ground up, our email designer helps you craft professional and beautiful emails that work in every email client. No coding knowledge required. We've also open sourced this module so that any one can use it free of cost.

  • Team Management

    Invite team members to manage your Send With SES account. Manage access through granular permissions. Actions by team members are logged for your internal audit purposes.

  • Customer Support Popup

    Include the customer support popup into your app with a single line of code. Customer messages can be forwarded to an email destination of your choice where you can handle customer queries.

  • Delivery Statistics

    Send With SES tracks every email that you send and provides campaign-wise aggregate statistics. Send With SES also handles bounces, complaints, and unsubscribes out of the box.

  • SPF + DMARC + DKIM

    Send With SES makes it easy for you to comply with industry best practices like SPF, DMARC, DKIM so that your emails are delivered to inboxes and not spam folders.

  • InboxVISA™

    InboxVISA™ is a collection of email sending best practices and real-time heuristics adopted by Send With SES to protect you and guide emails safely into user inboxes.

  • Team Inbox (Shared Inbox)*

    Setup one or more team inboxes. Invite your team to handle customer support tickets.

    * Coming soon. Join Waitlist.

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